Mobile services suffer outage after Ericsson software glitch

By Sheetal Sukhija, Business Sun
07 Dec 2018, 08:42 GMT+10

Ericsson said that it had identified a software glitch that caused mobile network outages
The company said that it was working with mobile companies in Japan and the U.K. to restore full service
Britain's O2 and Japan's Softbank reported network outages on Thursday

TOKYO, Japan - Mobile services in the U.K. and Japan suffer outage after the mobile network equipment group Ericsson confirmed that it had identified a software glitch.

In a statement on Thursday, Ericsson said that it had identified an issue in certain nodes in the core network.

The Swedish company said that the faulty software caused network disturbances for some customers and that it was now decommissioning the issues.

The company explained that the glitch which had caused the problem affected those customers that were using two specific software versions of the node Serving GPRS Support Node - Mobility Management Entity (SGSN-MME).

Ericsson said, "An initial root cause analysis indicates that the main issue was an expired certificate in the software versions installed with these customers."

According to the company, it began working with mobile companies in Britain and Japan after learning about the glitch.

The company said that it was working towards restoring full service to millions of customers that were affected by outages.

An Ericsson spokesman said, "We are aware of the issue and are working together with our customers to solve it as soon as possible."

On Thursday, after the glitch was discovered by the company, Britains second-biggest network O2, and Japans Softbank reported network outages too.

Both the companies said that the outage left many of their customers unable to access internet services.

Watch latest videos

News RELEASES

Publish news of your business, community or sports group, personnel appointments, major event and more by submitting a news release to Business Sun.

More Information

50 ℉

Washington

Financial Markets

Section

U.S. markets join in global stocks rout

NEW YORK, New York - Investors spent Friday rattled throughout the day as stocks tumbled from the opening bell. Increasing ...

Tencent Music raises nearly $1.1 billion in its U.S. IPO

NEW YORK, U.S. - China’s largest music-streaming service, Tencent Music Entertainment Group has raised nearly $1.1 billion in its U.S. ...

Stocks Plunge to 8-month Lows on Growth Fears; J&J Nosedives

NEW YORK - Stocks staggered to eight-month lows Friday after weak economic data from China and Europe set off more ...

Nepal's ban on Indian currency may impact tourism

Birgunj (Nepal) Dec 14 (ANI): The Nepal government has banned the use of Indian currency notes of Rs 2000, Rs ...

Vietnam Given Best Odds to Gain from Sino-US Trade Dispute

HO CHI MINH CITY, VIETNAM - The world's largest contract assembler of consumer electronics, Foxconn Technology, as well as a ...

Terror financing from Pakistan concerns Canada: Report

Vancouver [Canada], Dec 14 (ANI): A 2018 Public Report on the Terrorism Threat to Canada has raised concerns over terror ...

Technology

Section

Movie Review

Amityville II: The Possession [Blu-Ray]

Featured story

Ireland's Keywords Studios acquires Canada's Snowed In

DUBLIN, Ireland - Following its successful acquisition of Hollywood-based Blindlight, Irish video-gaming company Keywords Studios has now announced its latest accomplishment. Keywords r ...